FAQs
How do I contact customer service?
We are always happy to help you! Our customer support team is available to assist you M-F 8am EST - 5pm EST via email support@xthletics.com
How long is shipping time frame?
Once shipped, orders within the U.S. normally takes 7-10* business days for receipt after being shipped. (*Priority Shipping is 3-5 Days; Ground Shipping is 6-10 Days; Free Shipping is 11-14 Days.)
When will my order ship?
Unless on backorder, all orders ship within 2-3 Business Days of purchase M-F and you will receive an email or text with tracking information once shipped.
How will I track my order?
Orders are shipped M-F excluding holidays. Once shipped you will receive an email or text message with a link to your tracking number.
What is your refund policy?
All sales are final.